Handling Interruptions in Meetings

One of the challenging and uncomfortable situations in the workplace, is handling interruptions in meetings in a professional manner. Forbes referred to two types of interruptions: Collaborative interruption: when someone jumps in to express agreement or reinforce and expressed idea. Intrusive interruption: an intrusion that changes the subject, redirects the discussion, or hijacks the conversation…

In appreciation of the member volunteers who have developed continuing education and Certification programs for HHN!

The Healthcare Hospitality Network is dedicated to providing our members with opportunities for continuing education and certification. We recently introduced a Certified Hospitality House program – which provides members with access to our online learning management system, which contains over 60 valuable educational courses specifically useful for our industry.  A committee of members from HHN led…

Do you have nonprofit ambassadors? Perfecting your elevator pitch.

One of the most critical keys to the success of a nonprofit organization is developing a team of ambassadors that can share the important work that your organization is doing. Yet, articulating your elevator pitch can be challenging. Joan Garry, the Founder of Nonprofit Leadership Lab noted that “there are over 1.5 million nonprofit organizations…